The Internet is a medium where information is spread quite rapidly. When considered in terms of public relations and crisis management, it is important to provide rapid and efficient feedback and solutions on social networks. As your online agency provides services entirely through the Internet, you or your employees should take due diligence when posting something related to your business on social networks.
Virtual communities have a certain system just like those in real world do. Each day more companies start integrating their social media principles into their company policies in response to negative feedbacks on digital media which require may a long time to make up for. When community management is carried out according to certain rules and a strategy, it will help you protect your agency from inconveniences.
Here are some criteria you should consider when determining a social media policy for your online agency.View Post