Today social media has been one of the most practical methods used not only by corporations but also by individuals to express themselves and communicate with others. Therefore, you need to digest the fact that your personnel, in particular the young ones, have an account on at least one of many social networks.
Not surprisingly, the line between professional and private communications on social media is getting more and more blurred. It is not a problem if the personnel use social networks. However, make sure they are aware of the fact that each of them represents your hotel and is a part of your corporate culture.
It falls to the hotel runners and managers to establish a social media policy for their hotel. Well, how to prepare a social media policy for a hotel? What should one take into account while preparing a social media policy?View Post