General
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How can you make use of cloud computing at your property?
Cloud computing, which has made a dramatic progress in recent years, gives rise to radical changes almost in all industries including accommodation industry. Many businesses from different industries do not…
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Articles posted on HotelRunner Blog in August that you should not miss
We have been regularly sharing information and tips that can serve for you in many different subjects since the very first day when we opened the online gateway to accommodation…
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10 questions that all receptionists should know how to answer
For guests, hotels mean much more than a place to sleep at. Many guests, once they decide to stay at a hotel, take seriously the opinions and suggestions of a…
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Is it about time to renew your hotel? Here is your checklist…
Errands to run for a hotel do not have an end. Besides working to meet guests’ needs for 24 hours, it is a must to ensure that your hotel delivers…
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How to increase over-the-phone sales for your hotel?
We live in a digital world. All the key processes of accommodation industry are performed online, including reservations. However, call center services, in other words over-the-phone sales, still play a…
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Most common mistakes in hotel marketing
Mistakes may be made in any phase of hotel management. However, marketing mistakes would cost you a dear. Marketing mistakes lead to more and more vacant rooms, while meaning that…
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Advantages and risks of being a pet-friendly hotel
Throughout history pets have proved best friends of humans. Most people consider their pets to be members of their family. They never want to be away from their pets. Even…
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What do your guests expect from your hotel’s fitness center?
Accommodation today means much more than a good night’s sleep. Your guests enjoy an escape away from daily hustle and bustle of life, while not necessarily preferring to part ways…
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Tips for increased hotel security
Hotels serve two main purposes: offering a comfortable stay for guests and ensure security. Balance matters when it comes to measures to protect guests and their belongings. Guests want to…
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What do guests expect from a hotel when on a business trip?
Businesspeople are always on the move. Some employees of business firms, financial organizations and banks regularly travel for the purposes of sales, new business contracts and promotion of their products.…
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