In our monthly digest, you can find the highlights of the past month on travel technologies in under a 5-minute read!
We wish you good reading!
 | 5 techniques to collect more feedback and reviews from your guestsThe importance of customer feedback and reviews is undeniable. Not only do they show what you need to improve on, but also what you are doing right. In this article, you will find 5 techniques to help collect feedback from your guests. |
 | Expedia reveals travel outlook for 2022Expedia Group has released a new report called Traveller Value Index: 2022 Outlook, based on a new study conducted in collaboration with Wakefield Research among 5,500 adults across eight countries, which highlights the new traveler trends and expectations. |
 | Online travel giants’ marketing spend continues to head northThe world has been going through some difficult times, but the light seems bright at the end of the tunnel. Companies are adapting quickly to changing market conditions. The third quarter of 2021 saw major online travel players continue to increase advertising and marketing spending. |
 | Booking.com reveals the Traveller Review Awards 2022 recipientsBooking.com announces the recipients of its tenth annual Traveller Review Awards, including the most welcoming places on earth in 2022. With over 232 million verified reviews, we see travelers continue to favor apartments and unique stays. |
| Airbnb adds guest insurance, partial credit for Covid-related cancellationsAirbnb is updating its services and policies for guests due to challenges caused by the Omicron variant. In cases where the host cancellation policy does not provide a full refund, Airbnb will give the guest a travel coupon worth 50% of the unrefunded portion of the reservation. |
