Today, user experience stands out as the most important criteria for those who plan their trip on the web. The comments on your property received through the web, are directly influencing your potential guests’ decision process. Therefore, online reputation management is at the center of your marketing strategy.View Post
Nowadays, online booking is becoming more and more the leading concept that all the properties are investing in to reach more guests and expand their sales volumes.
No doubt that the most effective way of receiving bookings for a property is to get them through their own websites. However, the bookings received from OTAs occupy an important place in the total booking volume.View Post
It’s now time to collect payments for reservations you have received from online travel agencies securely with one click using your integrated payment method or virtual POS!
The “Get Payment” button integrated with your HotelRunner account allows you to start collecting payments without accessing your guests’ credit card information and without needing a Mail Order form or physical POS device.
Additionally, you can send a payment link to your guests to collect the full amount or the deposit for the booking directly.
Click here and activate the “Get Payment” button in your HotelRunner account now and start collecting your online payments in a practical and secure way!View Post
HotelRunner and Skyscanner unite their forces to give you the opportunity to increase your direct bookings!
Skyscanner Hotels is a global platform connecting you to millions of new customers from 31 countries. Launched in late 2014, it has experienced 70% year on year growth as a global sales platform for both hotel brands and OTAs.View Post
WhatsApp became a major part of our daily communications, so why wouldn’t it become a marketing tool for your hotel?
WhatsApp – the most popular messaging application, just hit 300 million daily active users worldwide. Connecting people in realtime every day, WhatApp can now be integrated with your website providing your visitors with a faster and an easier way to contact you!View Post
HotelRunner, the worldwide leader in the digital transformation of the hospitality industry, will participate in the Global Conference on Hospitality, Tourism, Event and Leisure to be held as a part of Globe Conference by University of South Florida Sarasota-Manatee during June 4-8 in Florida, United States of America.View Post
“Sports tourism”, which is roughly defined as a type of travel to attend sports organizations, continues to improve through new and wide-ranging events and organizations. Accounting for a considerable share in the global tourism industry on economic terms, sports tourism has recently been followed especially by developed and developing countries.
Hosting a major sports events not only contribute to a country’s economy, but it also brings a good number of advantages for businesses including hotels and travel agencies. Therefore, in tourism industry, where competition is fierce, properties need to pay particular attention to cities hosting large-scale sports events such as Olympics, the World Cup and tournaments.
Here are the cities with active sports tourism in the upcoming 5 years…View Post effective hotel management, hotel marketing, sports tourism, upcoming tourism events
Hotels use a large array of strategies to develop digital branding and bolster brand recognition. Social media platforms, travel blogs and other similar alternatives are critical for enhancing the number of online prospects and achieve a continuous growth in your customer portfolio. It is not only the property itself, however, that has a role in the preferences of a customer. Destination also has a share in there. Giving a focus on that, HotelRunner supports hotel websites in their pursuit of destination branding activities on digital marketing systems.
Destination branding activities are tailored for each property thanks to the profitability- and prospect-enhancing built-in systems powered by HotelRunner’s expert team. What do you know about destination branding? HotelRunner had a look into brand destination and reviewed how important it is.View Post boosting brand recognition, brand planning, brand recognition, branding, destination branding, hotel management, hotel website, hotel websites, hotelrunner
Planning is a critical process and a determining factor for many issues in hotels, just like in all other businesses. It is critical to select the right employees, especially for the labor-intensive hotel management sector, to achieve a permanent service policy with clear standards set.
At this point, the HR department of a hotel has a lot to do. When dealing with plans, the HR department should think ahead and take due diligence in handling the work to build a structure boasting experienced and well-educated employees. As HotelRunner, we have discussed some points to consider in this.View Post corporate culture, employee satisfaction, human resources, internal training, motivation, promotion system