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Get reservations and payments via your call center!

HotelRunner gives you the opportunity to get reservations and payments via phone easily.

You can now offer an easier and safer booking experience to your guests by using the new reservation management and online payment features of HotelRunner!

 

 

You can offer real time, secure and practical online payment options to your guests reaching you by the phone.
Send your guest a payment link for the reservation or receive payments with 3D secure.
Accept partial or full payment.
Split the cost among multiple guests.
Offer the installment payment options for all types of credit cards via your own Virtual POS.
Automatically complete the reservation after receiving the payments.

You can work with a call center to get reservations via phone.
Integrate your call center team to HotelRunner easily
Allow your call center team to reach your central inventory, prices and availabilities.
Build a robust communication network between your call center and your hotel.
Get detailed reports about the call center activities and sales.

You can manage your reservations from guest details down to payments.
Modify the number of the guests, update their contact information or other details in just a few clicks.

How to benefit from HotelRunner Booking Button?

Create the targeted promotions and boost your occupancy rates.
Add Booking Button to your Facebook page, avoid paying commission fees to travel agencies and increase your profit margin.
Offer the special coupon codes to your target market and turn your one-time visitors into repeat guests.
Integrate your sales campaign to HotelRunner easily.
Provide an airport transfer and social activity opportunities to offer an enjoyable accommodation experience to your guests.
Offer the payment facilities to your guests by integrating the alternative payment methods to HotelRunner or giving the opportunity of installment payment options.
Determine your price by paying attention to your market and stay one step ahead of your competitors.

Cihan Coşkuntuncel

Director of Sales and Business Development

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