Latest Global Travel Technology News (November 2021)
In our monthly digest, you can find the highlights of the past month on travel technologies in under a 5-minute read!
We wish you good reading!
Google highlights three trends that will shape travel in 2022
According to Google, heading into 2022, travel will become more meaningful, with a rise in “life moments”. Among many interesting statistics, the survey commissioned by Google reveals that 56% of Americans are likely to participate in a life moment in the next two years and 78% of them are considering travel related to those moments.
Staycations set to stay as the continued travel trend for 2022
Parkdean Resorts have released their new “Staycation Report for 2021” highlighting how the travel industry has adapted to the new ways of holidaying. The research showed that Britons are looking to spend around £855.35 on their staycations and to find more value for money when booking.
Booking.com reveals 8 top trending destinations in 2022
Booking.com’s annual Travel Predictions research found that 63% of travelers say they need to make up for lost vacation time. In addition, 47% of travelers would rather go somewhere most people haven’t heard of. To help inspire travelers, Booking.com shared the top 8 destinations including Taichung, Melaka, and Gramado.
Hotelbeds bets on customer-centricity as key to success in the new world of travel
Speaking at The Phocuswright Conference, Hotelbeds’ Commercial Director Americas, Lauren Atlass, said: “We truly understand that one of the key success factors in this new world of travel is to be whole-heartedly customer-centric.” Aligned to this approach, Hotelbeds has increased its customer service workforce in North America by 73%.
Airbnb gift cards now available digitally, just in time for the holidays
Airbnb gift cards are now available in 8 countries including the US, the UK, Australia, Canada, Germany, Spain, Italy, and France to save holiday shoppers from the stress of picking a gift. They can simply make a purchase, have it delivered to their loved ones via text or email and give the gift of travel this year.
How Expedia Group wants to sharpen its focus
Expedia Group’s Vice Chairman and CEO, Peter Kern has overseen a business that is trying to stabilize itself during the global pandemic. Speaking at The Phocuswright Conference, he often uses the phrase “Powering the industry” as he outlines what he thinks will be core components of the Expedia Group in the recovery period.