General
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Building customer loyalty for your online travel agency
Selling to a customer for the first time is the most difficult and expensive of all sales. It is among the key goals of every agency to build customer loyalty…
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The world’s 10 best hotels according to TripAdvisor
The world’s best hotels list determined by TripAdvisor include 10 amazing hotels from Switzerland to India. The hotels were voted by users based on various criteria like the location, food,…
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What lies in the future of the accommodation industry?
Over the last decade, the dynamics of the accommodation industry have been dramatically developing and changing, and are they continuing to develop at a constant pace. As Internet access has…
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How valuable is customer loyalty?
Definitely, you will want to see a guest prefer you again after his stay at your property. Usually when your guest leaves your property at the end of his stay…
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Potential guests’ 3 expectations when visiting your website
Tapping into a wide range of your marketing activities in the online world, you are able to attract many potential guests to your website. Although your visitors are already done…
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Previous month’s featured posts on HotelRunner blog
HotelRunner keeps supporting you in carrying your property to the Internet, accessing more potential guests from anywhere in the world, managing your sales channels, providing the option of online booking…
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The impact of accommodation properties’ additional services on customer satisfaction
Accommodation is one of the first services to come in mind about the tourism industry. Hotels and properties offer a wide range of services both for families and their children.…
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9 most significant holiday experiences guests enjoy
A while ago, a study carried out with the collaboration of the Touristic Hotels & Investors Association (TUROB) and Boğaziçi University was published. The research contains a great deal of…
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How to claim more share in the Asian market
Various studies point to a considerable increase in the number of potential Asian guests in the recent years. Constant increase has been noted in the travel budget size allocated (up…
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How online guest comments may affect the fate of your property
The changes and developments that have taken place in Internet technologies over the last few years have transformed how potential guests use social media and their expectations from properties. They…
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