General
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The most delicious secret to customer satisfaction: Meal offers
Food & beverage offers are one of the most important services for guests in properties. Free-of-charge meal services are critical to satisfy customers. In addition to satisfying stomachs of guests,…
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Does the future of OTA’s lie in niche markets?
Allowing users to make simultaneous searches on different databases and search engines, meta search sites pose a serious risk for the future of online travel agencies. Apparently, the entry of…
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5 tips to reduce energy consumption in your hotel
Hotels are one of the businesses with the highest power consumption. This causes both a burden in costs and negative results in terms of consuming energy, which is a scarce…
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8 strategic steps that will help you create your green hotel concept
Social responsibility efforts are an important part of the marketing activities. In our era, the first thing that comes in our mind about social responsibility is protecting natural resources. In…
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Methods to use feedback forms more effectively
Customer comments are vital for the accommodation industry. Measuring guest feedbacks is a pretty useful method to enhance hotels’ service quality and customer satisfaction. Especially the feedback forms completed by…
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Employment in the accommodation industry: What recruitment criteria should properties adopt?
According to the figures announced by World Tourism Industry (WTO), France is the highest recipient of tourists with highest with 83 million, which is followed by U.S. Spain is the…
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The 5 most unique hotels in the world
Every year the world’s best hotels are chosen by various sources. These hotels are chosen by taking into account a wide range of factors such as location, good food and…
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4 practical methods to prevent employee migration in the accommodation industry
Circulation, i.e. turnover, in your property might not be a good sign. Employee migration does not only cause waste of time and money, it can also damage the corporate culture.…
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Hosting a celebrity in your hotel
Hotel managers plan many details beforehand so that their guests feel comfortable and at peace like at home. All details from the design of rooms and hotel are evaluated and…
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4 tips to increase the impact of your agency’s blog
Blog articles are pretty efficient in terms of creating a more effective interaction between your online travel agency (OTA) and customers as well as being listed in the top results…
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