General
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5 common features of next-generation hotel guests
Each generation is different than the preceding one. For most of us, there is a big gap between our habits and those of our parents. Besides, such gap has a…
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Which one is more effective in hotel marketing? Instagram or Pinterest?
The number of worldwide Internet users as of 2013 is estimated to be around 2,3 billion. Facebook, which hosts almost half of the ever-increasing online population, is one of the…
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An emerging trend: Environment-friendly, green hotels
Our age is witnessing increasing awareness of nature and green products. People reflect this awareness to their daily life. Now, there is a new trend that has an impact on…
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Managing and planning human resources at hotels
Among the elements that set accommodation industry apart from others is the existence of direct communication between the staff and customers. Therefore, selection of each employee to take charge at…
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Should you have a paid or free Internet access at your facility?
Room sales are never the only source of income for accommodation industry. Hotels are full of various offers from which guests can benefit in return for an extra payment. However,…
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Working with generation Y in the accomodation industry
Time is changing. In parallel, employee profile and expectations are also changing. If you have already started calling your employees “next generation”, you probably have started working with generation Y,…
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How can you make use of cloud computing at your property?
Cloud computing, which has made a dramatic progress in recent years, gives rise to radical changes almost in all industries including accommodation industry. Many businesses from different industries do not…
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Articles posted on HotelRunner Blog in August that you should not miss
We have been regularly sharing information and tips that can serve for you in many different subjects since the very first day when we opened the online gateway to accommodation…
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10 questions that all receptionists should know how to answer
For guests, hotels are more than just a place to sleep at night, they are a complete experience. They expect everything to be memorable including the room, the food, the…
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Is it about time to renew your hotel? Here is your checklist…
Errands to run for a hotel do not have an end. Besides working to meet guests’ needs for 24 hours, it is a must to ensure that your hotel delivers…
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