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General
A challenge for properties: Customer complaints management
It is usual for hotel guests to acknowledge their complaints when they are not satisfied or experience inconveniences. Every property may be faced with customer complaints from time to time.…
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SEO
Search engine optimization (SEO) tips to enhance your agency’s blog
Creating rich content containing keywords related to your industry is important for driving more traffic to your online agency. Blogs are channels that meet this need quite effectively. With content…
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Mobile
Leverage the power of viral content when promoting and marketing your property
If you are spending some time on social networks, you must have heard of the concept of viral content. Viral basically means “spreading like a virus” and this word pretty…
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Is your agency ready for the industry’s future?
What is awaiting the travel industry in the future? Considering the last decade, we have observed that public relations and marketing approaches have changed along with technology and consumer habits.…
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Mobile
How can you add value to your property by providing tablets in your rooms?
There is a wide range of methods to enhance the overall satisfaction of guests in a property. Recently, there has been an increasingly popular practice to this end, which can…
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Featured articles in May on the HotelRunner blog
HotelRunner, the robust online sales and marketing platform offering all the hotel sales and marketing solutions you may need in a single package, continues to feature articles on its blog…
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Online & Digital Marketing
How to increase online bookings: Reputation management
As a natural result of the changes brought by the Internet, security has become a critical criterion both in the accommodation industry and in all the other industries. Before purchasing…
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You can earn more by increasing group bookings
Hotel guests prefer reasonable prices for decent services in a comfortable and tranquil environment during their stay, while hotels want to promote their quality services to more people and increase…
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