General
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Is it possible to increase sales by offering free-of-charge breakfast?
Most people, especially those living in large cities and seeking optimal time management, just skip breakfast and have a snack at the office or on their way to work instead.…
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What does Pinterest’s new feature “Place Pin” mean for your property?
Pinterest’s role in hotel marketing is getting bigger. Previously, we mentioned Pinterest, which offers peerless methods for you to promote your hotel with its most vivid images. In case you…
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Comfort and security have the priority in next-gen hotel technologies
Magnetic room keys, which were not common a decade ago, have become almost a standard now. It is also almost impossible to find a three-star or a higher class hotel…
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Globally-renowned hotels that make difference with their loyalty programs
Currently, there is a large number of accommodation options in many places where guests travel to, which makes it difficult to build customer loyalty within the industry. Creating a loyalty…
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Previous month’s featured posts in HotelRunner blog
HotelRunner is continuing to help you manage your facility better, promote it to more users and increase your sales. Besides the infrastructure it provides which enables companies in the accommodation…
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How much does Google Plus matter for the SEO performance of your property?
The process that is called search engine optimization (or SEO) is a combination of all online and offline techniques through which search engines scan and index websites and feature them…
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Managing customer complaints
Throughout the year, you accommodate various guests with different personality traits, different expectations and priorities. No matter how meticulous your services are, some problems with customers might be inevitable. Such…
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The secrets of perfection in guest relations
One of the most important criteria for success in the accommodation industry is to provide your guests with unforgettable experiences that will remain in their mind as memorabilia after they…
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What is ahead for the accommodation industry in 2014?
As countdown to 2014 has begun, next years trends expected for the accommodation industry have become clearer. While gearing up for the upcoming season just like they do each year,…
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The role of your staff in reputation management for your property
For properties that are operating in the accommodation industry, reputation management is not limited to popular hotel reviews websites only. Your potential customers are able to access numerous articles on…
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